Malayogam Matrimony is an application designed to provide online matrimonial matchmaking services over a web browser on desktops and mobiles (smartphones) through the web domain ‘www.malayogamonline.com’ as well as through mobile apps on Google Play and Apple AppStore. We ask for certain personal information, at the time of registration, to create your matrimonial profile as a candidate, or become an adviser to a candidate (Wedviser), so that other users on our application may view the profile and establish contact with you, in case they are interested.
Malayogam respects your privacy and recognises the need to protect the personally identifiable information you share with us. We would like to assure you that we follow appropriate standards when it comes to protecting your privacy on our web/mobile applications.
Some of our web pages use "cookies" so that we can better serve you with customised information when you return to our site. Cookies are identifiers which websites send to the browser on your computer to help identify you during your next visit to the website. You can set your browser to notify you when you are sent a cookie, giving you the option to decide whether to accept it or not. The information we collect and analyse is used to improve our service to you.
We track the Internet address of the domains from which people visit us and analyse this data for trends and statistics, but the individual user remains anonymous.
We use a secure server for credit card transactions to protect the credit card information of our users
What information do we collect from you?
- The information we gather from members and users who register on our web/mobile application includes, but may not be limited to, phone number, email id, name, religion, gender, date of birth, education details, occupation details, location/city and photographs.
- Password, OTPs and other security information used for authenticating and accessing the account.
- We collect information about the people and groups users are connected to and how they interact with them, such as the people they communicate with the most or the groups they like to share with. We also collect contact information they provide if they upload, sync or import this information (such as an address book) from a device.
- We collect Social Media Data when we let you register with us through social networking platforms such as Google, Facebook, LinkedIn etc.. We collect the personal data which you let us access through their APIs. > We collect information from or about the computers, phones, or other devices where you install or access our Services, depending on the permissions you've granted. We may associate the information we collect from your different devices, which helps us provide consistent services across your devices.
Here are some examples of the device information we collect:
- Your mobile device's unique ID number.
- Attributes such as the operating system, hardware version, device settings, file and software names and types, battery and signal strength, and device identifiers.
- Device locations, including specific geographic locations, such as through GPS, Bluetooth, or WiFi signals.
- The technical information about your computer or mobile will be collected (eg: type of device, OS, web browser, IP address etc.) for analysing the trends, managing the site, preventing frauds, tracking the visitor movements, collecting the demographic information etc.
- Connection information such as the name of your mobile operator or ISP, browser type, language and time zone, mobile phone number and IP address.
We monitor and collect the information of your actions such as the users with whom you interact & how you make use of the service. Collecting this data can help us serve you better by refining our recommendation algorithms, developing new useful features, diagnosing the issues/bugs, and preventing the violation of our Terms of Service.
We use cookies - the small bits of data stored on your hard drive, and may let others use it. We use this for monitoring your visits, preferences & settings, authentication purposes, analysing site traffic trends, delivering and studying the effectiveness of advertisements, allowing you to use & control the social features through your browser settings and other tools.
We use log files which includes IP addresses, browser type, ISP referring/exit pages, operating system information etc.
We use web beacons which are small, transparent graphic images (clear gifs or pixel tags) often used along with the cookies for personalising our services to the users, collecting some information about the visitors. We may use web beacons in email communications too, for studying the customer reactions to the mailers.
We use remarketing with Google Analytics to advertise online. > Third-party vendors, including Google, may show our ads on mobile applications across the Internet.
If you wish to make a payment towards a paid registration plan, some additional information, including a billing address, a credit card number and a credit card expiration date is also collected.
How do we use the information we collect/track?
Malayogam collects information from you to ensure that we can fulfil your requirements and deliver a personalised experience. By using this information to understand how you use and interact with our services and the people you are connected to, we can deliver our services, personalise content, and make suggestions for you.
We may conduct surveys and research, test features in development, and analyze the information we have to evaluate and improve products and services, develop new products or features, and conduct audits and troubleshooting activities. We use your information to send you marketing communications, communicate with you about our services and let you know about our policies and terms. We also use your information to respond to you when you contact us. We use the information we have to help verify accounts and activity, and to promote safety and security on and off of our Services, such as by investigating suspicious activity or violations of our terms or policies. We work hard to protect your account using teams of engineers, automated systems, and advanced technology such as encryption and machine learning.
We use one or more of these features to advertise online:Third-party vendors, including Google, may show our ads on mobile applications across the Internet. We and third-party vendors, including Google, use first-party cookies (such as the Google Analytics cookie) and third-party cookies (such as the DoubleClick cookie) together to inform, optimize, and serve ads based on someone's past visits to our mobile application.
If you want to opt out of Google's use of cookies, visit Google's Ads Settings
If you want to opt out of DoubleClick's use of cookies, visit the DoubleClick opt-out page
If you want to opt out of a third-party vendor's use of cookies, visit the Network Advertising Initiative opt-out page.
With whom do we share the information we collect/track?
Your information will be shared with other users/members for the purposes of matrimonial alliances. Further this information will be shared with analytics and marketing individuals / organizations for the purpose of fine tuning the services and packages that are offered to you.
We are bound to co-operate fully, should a situation arise, where we are required by law or legal process to provide information about a specific customer.
We may share your user data with your consent with other service providers, partners etc., in the event of a business transaction with Third-Party Advertisers and Affiliates
We may share your information with the following third-party service providers
Is your information transferred internationally?
Your user information may be transferred, stored and processed in regions outside your country. If you are using our website or Mobile App from outside India, please be aware that your data may be transferred to, stored and processed by us in our facilities and by those third parties with whom we may share your personal information in India, and in other countries.
We will however take all necessary measures to protect your user information in accordance with this privacy policy, terms and conditions.
How long do we keep your information?
We keep your user information as long as you use our service or as necessary to fulfill the purpose(s) for which it was collected, to provide the service, resolve disputes, establish legal defenses, conduct audits, pursue legitimate business purposes, enforce our agreements and comply with applicable laws.
How do we keep your information safe?
We do our best to protect your information through a system of organizational and technical security measures. We implement such high-level security measures to safeguard your personal information in our hand. Anyway, as we can't guarantee that the internet is always 100% safe, we strongly recommend you to access our service within a secure environment. The transmission of your user information to or from our Site/App is at your own risk.
Do we collect information from minors?
We neither collect data from the minors nor try to target them. We do not knowingly gather information from people below 18 years of age or use our data to market them. If you are a parent or legal guardian of a minor and you have found that he/she has provided us his/her information without your knowledge, then you can contact support@malayogamonline.com. In such cases, we will promptly delete the information from our files.
What are your privacy rights ?
You can directly proceed to unsubscribe the mailers/newsletters which we send. It would take fifteen to thirty business days for the changes to take effect. In case of services pertaining to transactional communication, you may continue to receive emails as a part of our services.
If you are an EU resident, you may have certain rights including:
Before we can give effect to these rights, we may require proof or need to verify your identity. To request to review, update or delete your personal information, please submit a request by sending an email to support@malayogamonline.com
What happens when you delete your account?
Deleting your Malayogam account will permanently remove all associated data, including user profile, matched profile details and subscribed plan benefits. This action is irreversible. To delete your account, navigate to ‘Accounts’ then ‘Settings’ and then ’Account Settings’ and select ‘Delete Account’, and follow the instructions. Your account will be deleted immediately and will not be accessible to you anymore. It will take 30 days to remove the entire data from our system. We may store your login id for fraud prevention purposes. Yo'll cease to receive communications from Malayogam, except for legal or security notices.
Do we make updates to this policy?
We may update or change this Privacy Policy from time to time based on the feedback received from our clients or as a result of a change of policy of the organisation.
How can you contact us about this policy?
Head Office:Notice
Your usage of this application ‘Malayogam Matrimony’ and MalayogamOnline.com shall be governed by the Terms of Service and the Fair Usage Policy as mentioned on the web/mobile application.
This Privacy Policy is subject to change from time to time based on your comments or as a result of a change of policy in our company.
If you have any questions regarding our Privacy Policy, please write to support@malayogamonline.com