a) Personal Information: Those personal data which you provide while registering on our platform. It includes name, email id, phone number, educational qualification, occupation, location/city, photo etc.

b) Credentials: The password, OTPs and other security information used for authenticating and accessing the account.

c) Payment Information: If you establish a credit account with us to pay the fees we charge, we collect some additional information, including billing address, credit card number or payment instrument, credit card expiration date and tracking information from checks or money orders.

d) Social Media Data: We let you register with us through social networking platforms such as Google, Facebook, LinkedIn etc. Here, we collect the personal data which you let us access through the APIs.

e) Information automatically collected:

• Mobile ID - Your mobile device's unique ID number.

• The Geographic Location of your mobile device.

• Device Specifications: The technical information about your computer or mobile will be collected (eg: type of device, OS, web browser, IP address etc.) for analysing the trends, managing the site, preventing frauds, tracking the visitor movements, collecting the demographic information etc.

• Your activity within the service: We monitor and collect the information of your actions such as the users with whom you interact & how you make use of the Service. Collecting this data can help us serve you better by refining our recommendation algorithms, developing new useful features, diagnosing the issues/bugs, and preventing the violation of our Terms of Service.

• Cookies: We use the cookies - the small bits of data stored on your hard drive, and may let others use it. We use this for monitoring your visits, preferences & settings, authentication purposes, analysing site traffic trends, delivering and studying the effectiveness of advertisements, allowing you to use & control the social features through your browser settings and other tools.

• Log Files: This includes IP addresses, browser type, ISP referring/exit pages, operating system information etc.

• Web Beacons: These are small, transparent graphic images (clear gifs or pixel tags) often used along with the cookies for personalizing our services to the users, collecting some information about the visitors. We may use web beacons in email communications too, for studying the customer reactions to the mailers.

• To facilitate account creation and logon process

• To facilitate matches

• To fulfil and manage your subscriptions

• To post testimonials

• To deliver targeted advertising to you

• To administer surveys or reach out to you

• To request feedback and respond to customer service requests

• To enforce our terms, conditions and policies

We may share your user data with other users, service providers, partners etc., in the event of a business transaction or for law enforcement purposes, as set out below:

• Other Users

• Service Providers

• Corporate Transactions

• Required by Law

• Enforce Legal Rights

• Third-Party Advertisers

• Affiliates

• With your Consent

Your user information may be transferred, stored and processed in regions outside your country. We have our servers located in India. If you are using our Site/App from outside India, please be known that your data may be transferred to, stored and processed by us in our facilities and by those third parties with whom we may share your personal information in India, and in other countries.

If you are a resident in the European Economic Area, then these countries may not have data protection or other laws as comprehensive as those in your country. We will however take all necessary measures to protect your user information in accordance with this privacy policy, terms and conditions.

We keep your user information as long as you use our service or as necessary to fulfill the purpose(s) for which it was collected, to provide the service, resolve disputes, establish legal defenses, conduct audits, pursue legitimate business purposes, enforce our agreements and comply with applicable laws.

We do our best to protect your information through a system of organizational and technical security measures. We implement such high-level security measures to safeguard your personal information in our hand. Anyway, as we can't guarantee that the internet is always 100% safe, we strongly recommend you to access our service within a secure environment. The transmission of your user information to or from our Site/App is at your own risk.

We neither collect data from the minors nor try to target them. We do not knowingly gather information from people below 18 years of age or use our data to market them. If you are a parent or legal guardian of a minor and you have found that he/she has provided us his/her information without your knowledge, then you can contact [email protected]. In such cases, we will promptly delete the information from our files.

You can directly proceed to unsubscribe the newsletters which we send. It would take fifteen to thirty business days for the changes to take effect. In case of services pertaining to transactional communication, you may continue to receive emails as a part of our services.

If you are an EU resident, you may have certain rights including:

• The right not to provide your Personal Information to us

• The right to access your Personal Information

• The right to request erasure, or restricting of Processing of your Personal Information

• The right to have your Personal Information transferred to another controller

• The right to withdraw your consent

• The right to lodge complaints with supervisory authorities

Before we can give effect to these rights, we may require proof or need to verify your identity. To request to review, update or delete your personal information, please submit a request by sending an email to [email protected].

Deleting your Malayogam account will permanently remove all associated data, including user profile, matched profile details and subscribed plan benefits. This action is irreversible. To delete your account, navigate to "My profile" then "Settings", select Delete Account, and follow the instructions. Your account will be deleted immediately and will not be accessible to you anymore. It will take 30 days to remove the entire data from our system. We may store your login id for fraud prevention purposes. You'll cease to receive communications from Malayogam, except for legal or security notices.

We may update or change this Privacy Policy from time to time based on the feedback received from our clients or as a result of a change of policy of the organisation.

Head Office:

Malayogam Pvt. Ltd,
31/2165-A3, 1st Floor, White Tower,
Kuthappadi Road, Thammanam P O,
Cochin, Kerala, India - 682 032.
Ph: +91 8592083322, +91 9846303333
E-mail: [email protected]
CIN Number : U93090KL2004PTC016804

If you have any questions regarding our Privacy Policy, please write in to [email protected]

Effective May 25, 2018 | Archived versions